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How often do we hear someone respond to a question with “It’s not my job” or “I don’t know, I don’t do that”? There is usually some layer of truth in the response but that truth is accompanied by another message. What is ultimately being communicated is “I don’t want to help.” In the Kingdom of God, however, we are expected to be ready, willing, and prepared to serve.

Calling them to Himself, Jesus *said to them, “You know that those who are recognized as rulers of the Gentiles lord it over them; and their great men exercise authority over them. But it is not this way among you, but whoever wishes to become great among you shall be your servant; and whoever wishes to be first among you shall be slave of all. For even the Son of Man did not come to be served, but to serve, and to give His life a ransom for many.”   
- Mark 10:42-45

We are not allowed to “pass the buck” and still claim to follow Christ’s example! Naturally, that is not to say we should pretend to know everything or attempt to do things for which we have no training. It does mean, however, that God’s love compels us to serve to the best of our ability even if that means taking a moment at an inconvenient time to help find an answer, try to connect people with someone that can solve the problem, and intentionally prepare ourselves to meet the needs of others. If we are truly disciples of Christ Jesus, then serving IS ALWAYS our job even when it is inconvenient, our ability to help is limited, or it requires extra training!